Hadde tilsvarende problem med appen (iOS).
Sendte følgende til Danalock support.
I've paired my Danapad (Firmvware 0.3.0) (Serial xxxxxxx) with my Danalock, but I'm not able to set pin-codes. I'm always getting Error 18, failed to save pincode. The lock and the pad are only a few feet away from each other. I am able to lock with the "Easy lock", so the pairing between the lock and the pad is OK.
Danalock device: Danalock V3-BTZE, Product firmware version: 0.11.9, Smartphone model: iPhone XR, Smartphone software version: iOS 13.1.3 Danalock app version: 3.7.007
Fikk følgende svar
We found a bug in the latest iOS app version that prevents the setup of the first pin code on the Danapad. A quick fix is to use an Android device to set up the 1st pin code. Afterwards you can add 2nd, 3rd, and up till 20 codes in the iOS app.
We are working on a fix and expect to release updated iOS app later this week.
We apologize for the inconvenience.
Har nå oppdater app , og det virker. Jeg får satt pinkoder .